Ever since my first few conversations with Anand Rajan, our Mission Leader, he has constantly highlighted the importance of community voices and how best we can bring it to the front with Apurva.ai. During one such conversation, he said “we must move systems with narratives, and not only statistics”. Having always sought out narratives to learn and explore, this resonated deeply with me.
Borrowing from the Centre for Public Impact, “systems change aims to bring about lasting change by altering underlying structures and supporting mechanisms which make the system operate in a particular way. These can include policies, routines, relationships, resources, power structures and values.”
When we look at problems or solutions as part of a larger, interconnected system, we can trace the relationship between these parts, where changes in one area can affect other parts, leading to unintended consequences. A panoramic view is essential here, where alongside numbers and charts, narratives offer a layer of understanding through emotions and experiences.
Narratives as an approach
Narratives have always been a safe space to understand for me, from my grandparents’ narrating myths to opting for case-study based assignments. It is shaped by the coming together of similar stories that convey collective themes and messages. Rooted in human experience, an authentic source of wisdom, narratives offer insights on the hows and whys of events.
The most enticing aspect of narratives is our ability to process information and create meanings out of patterns from it. As they are an integral part of our childhood, across cultures and geographies, narratives encourage us to recognise problems, one’s journey of facing it and the solution at the end of the tunnel. This is called narrative intelligence and makes problem solving more effective. The narrator has the choice to decide what and how much to share, bringing in their personal views. The diversity in perspectives helps us to view the same problems and solutions from different lenses. This encourages listeners to not just hear but connect to different views, experiences and emotions.

How does Apurva.ai enable moving systems with narratives?
The most prominent manifestation of narratives changing systems is witnessed through Apurva’s building block, Voice of Communities. With community voices as stories at the centre, they shape narratives that talk beyond problems and solutions, delving into difficulties, priorities and successes. Every narrative is unique, adding to the overall understanding. It also enables one to zoom in and out to gain out of the box perspectives from different stakeholders.
With Voice of Communities,
● Communities are placed at the centre, thereby bringing their voices to the table of decision makers.
● Shift in focus to understanding the needs of communities.
● Adaptation of diverse localised solutions for solving global problems with one’s local resources, cultures and problems.
One of my favourite aspects of Voice of Communities is the ability to listen to the actual voice and make our own interpretations. Backed by our own socio-cultural background and understanding of the world, diverse interpretations lead to more insights from the same story, making it open-ended.
At Apurva.ai, narratives are catalysts for meaningful change. By amplifying narrative through community voices, we strive to move systems in ways that statistics alone cannot.
References
- Moezzi, M., Janda, K. B., & Rotmann, S. (2017). Using stories, narratives, and storytelling in energy and climate change research. Energy Research & Social Science, 31, 1–10. DOI: https://doi.org/10.1016/j.erss.2017.06.034
- Saltmarshe, E. (2018). Using Story to Change Systems. DOI: https://doi.org/10.48558/4FVN-0333
- Snow, T., Murikumthara, D., Dusseldorp, T., Fyfe, R., Wolff, L., McCracken, J., … & Ferguson-Maranguka, A. (2021). Storytelling for Systems Change: insights from the field. Centre for Public Impact. URL: https://www.centreforpublicimpact.org/insights/storytelling-for-systems- change-insights-from-the-field
- Withers, D. (2013a). Stories as Data. DOI: https://doi.org/10.48558/57MC-QZ38
- Withers, D. (2013b). Using Story to Solve Social Problems. DOI: https://doi.org/10.48558/5188-JV56